Travel Tips
Banking
Banks in Canberra are generally open 9.30am to 4.00pm Monday to Thursday, 9.30am to 5.00pm on Friday. Most banks have 24-hour automatic teller machines. ATMs are also located in many petrol stations, some convenience stores, shopping centres and licensed clubs. Some banks may charge you a transaction fee, particularly if withdrawing from an international account.
Canberra and Region Visitors Centre
Book last minute tickets and get the latest advice about what is happening in Canberra from the friendly team at the Canberra and Region Visitors Centre. Hire a an e-scooter, get directions or plan a complete itinerary. Shop for local produce, handcrafted gifts, books and popular souvenirs. Free Wi-Fi available.
An attraction in its own right, the Canberra and Region Visitors Centre is centrally located at Regatta Point overlooking Lake Burley Griffin, with sweeping views of the capital’s national attractions.
Regatta Point, Barrine Drive, Parkes ACT.
Phone 1300 554 114 (if calling from overseas use +61 2 6205 0044).
Open 9:00 am to 5:00 pm weekdays; 9:00 am to 4:00 pm weekends and public holidays; closed Christmas Day.
Credit Cards
The most common credit cards include Visa, MasterCard, Diners Club, American Express, JCB and UnionPay. Consult a bank before travel to ensure a specific credit card is suitable for use in Australia.
Currency
The Australian dollar (AUD) is a decimal currency with units in dollars and cents (100 cents to the dollar), which comes in denominations of $5, $10, $20, $50 and $100 notes. Coins come in 5, 10, 20 and 50 cent and one- and two-dollar denominations. Currency conversions can be made at most banks, Canberra Airport and some hotels in Canberra. For the latest exchange rates, consult a bank or foreign exchange provider.
Drinking water
Canberra’s water comes from snowmelt and rain falling in pristine wilderness in nearby Namadgi National Park. It is treated to national drinking water standards and is safe to drink from taps and drinking fountains. Canberra’s rivers and lakes are regularly monitored and assessed for water quality.
Medical/Emergencies
Travellers are strongly advised to take out travel insurance that includes medical cover. Australia has reciprocal health care agreements with some countries. For emergencies that require police, ambulance and fire brigade, dial 000 (or dial 112 on mobile phones).
Public Holidays
Australia’s states and territories recognise various public holidays each year, which may alter opening hours in some instances. Find details of Canberra’s public holidays and school holidays.
Retail hours and shopping
Canberra’s major shopping centres include Canberra Centre, Westfield Belconnen, Westfield Woden, Canberra Outlet Centre and Majura Park Shopping Centre. Boutique shopping precincts include Braddon, Manuka and Kingston.
Monday to Thursday: 9:00 am to 5:30 pm
Friday: 9:00 am to 9:00 pm
Saturday: 9:00 am to 5:00 pm
Sunday: 10:00 am to 4:00 pm
Note: Hours vary at boutique stores and smaller shopping centres.
Telephone
The international dialling code for Australia is 61. Canberra’s telephone area code is 02 if calling from within Australia or +61 2 when calling from overseas (simply leave out the ‘0’ from the area code or mobile phone number for international calls).
Canberra has mobile phone coverage for 4G and 5G plus smart phones and tablets. If visiting from overseas, consult a local service provider before leaving home about international roaming charges and access or SIM card options. SIM cards can be purchased at the Canberra Airport or from a phone provider. An eSIM can be purchased online from various providers without the need for a physical SIM card.
Tipping
While appreciated, tipping is not expected in Australia. If you receive excellent service, particularly in a restaurant, the recommended amount is 10% of the bill.
Visa requirements
Non-Australian citizens (excluding New Zealand citizens) require a valid visa to enter Australia. New Zealand passport holders can apply for a visa upon arrival in the country. All other passport holders must apply for a visa before leaving home. For more information go to the Australian Department of Home Affairs website.
Voltage
The Australian domestic standard voltage is AC 240 volts, 50 Hertz cycle. The standard electrical plug is a three-prong type. Suitable adapters are available from travel goods stores, airports and some electrical retail stores.
Wi-Fi access
Free Wi-Fi is available at the Canberra Airport terminal, the Canberra and Region Visitors Centre, in many Canberra hotels and across the city centre.